Posts by Kelly Raines

Recent PNR’s

Recent PNR’s

During this busy time it is no wonder you may have forgotten to book a seat assignment for a client...

Notes Section

Notes Section

Do you still use a notebook or scratchpad to write down notes when on the phone with a client? Click...

History of a PNR

History of a PNR

Is reading PNR history kind of like reading Greek? Well it doesn’t have to be if you use the tools...

Historical Fare Rules

Historical Fare Rules

Do you struggle with finding the rules on the fare you booked for your client months ago? They are now...

Car/Hotel Booking from Smartpoint

Car/Hotel Booking from Smartpoint

You have your flights booked and the client calls back and now needs a hotel. Bring up the record in...

Availability

Availability

Are you tired of typing AD (Availability Down) to move down to the next screen of availability? Well, if you...

Branded Fare Information

Branded Fare Information

Under the flight number you may see a <<B>> this indicates that there is branded fare info/ancillary info available. Click on...

Morocco

Morocco // Kensington Tours June 2017

The Kensington Tour experience was amazing. Fabulous tour leader with an amazing, experience packed itinerary and fantastic drivers and guides....

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