800-800-6508 or 612-866-2503

GROUP AND INCENTIVE TRAVEL

GROUP AND INCENTIVE TRAVEL

GROUP AND INCENTIVE TRAVEL

Our Group and Incentive Travel department is your overall single-source partner for global group, incentive and meeting needs. We have the skill and worldwide knowledge to execute your events, corporate meetings and incentive programs with innovation and creativity. By offering the flexibility of individual planning components, we are able to meet any and all of your needs. While we handle the details, your focus can be placed on the strategic objectives of your event.

GLOBAL INCENTIVE TRAVEL PROGRAMS

GLOBAL INCENTIVE TRAVEL PROGRAMS

GLOBAL INCENTIVE TRAVEL PROGRAMS

Carrousel Travel designs, executes and delivers impactful incentive programs that drive results and improve your company's performance.

Whether you are rewarding your top producers, a sales channel or your own employees, Carrousel has the expertise you need to create memories that motivate.

Our goal? To delight your guests by creating travel experiences that take your program from ordinary to extraordinary. What sets your program apart is the value you add for your guests.

Your dedicated account manager will work with you every step of the way!

Group and Incentive Travel

Our services include:

  • Overall program design
  • Destination or cruise selection
  • Venue sourcing and contract negotiations
  • Corporate social responsibility arrangements
  • Private events and daily excursions
  • Source and suggest applicable event speakers
  • Entertainment selection
  • Event production
  • Air and ground transportation logistics
  • Complete end-to-end program operations
  • Dedicated account manager

MEETINGS & CONFERENCES

MEETINGS & CONFERENCES

MEETINGS & CONFERENCES

From board meetings to conferences, Carrousel can help. Our expertise & global partnerships allow us to create the perfect meeting setting. Carrousel has the tools and knowledge to provide the solutions you need.

Our meeting professionals have the special expertise to help you with all of your meeting or conference needs. We have managed meetings from a 15 person board meeting to a conference with 25 breakout sessions and a thousand attendees. We'll manage the meeting logistics while you focus on your important meeting goals.

Group and Incentive Travel meetings and conferences

Our meeting services include:

  • Global destination and site selection
  • Venue sourcing and contract negotiations
  • Air and ground transportation logistics
  • Speaker and content management
  • Headline talent sourcing
  • Conference scheduling and management
  • Food & Beverage management
  • Décor, theme or entertainment options
  • On-site execution
  • Promotional items
  • Attendee gifts

SPECIAL INTEREST GROUPS

SPECIAL INTEREST GROUPS

SPECIAL INTEREST GROUPS

Focus on the architectural treasures of Frank Lloyd Wright in Japan. Immerse yourself into the culture and art museums of St. Petersburg, Russia. Savor the wine regions of Italy while staying in quaint villages and countryside inns. Sail on a river cruise on the famous Irrawaddy River in Vietnam. Be moved by the World War II history of Normandy in France.

Carrousel Travel has created custom-designed programs for organizations, clubs, families, associations, and other special interest groups for years. Our specialized team can arrange a detailed program based on your specific interests, length of travel, budget, and specialized requests.

Our special interest group services include:

  • Mutual tour and itinerary development to meet your needs and expectations
  • Manage all program inclusions, such as transportation, hotels, visits to museums, sightseeing, guides, meals and more
  • Communicate and partner with your specific location contacts if needed
  • Schedule special venues or events, such as private residence dinners, cocktail receptions, private artist or collector visits, and behind the scenes access to places not normally available to the general public
  • Manage the entire reservation process: phone and email inquiries and questions, registration forms, participant payment collection, payment to suppliers and all final details
  • Create final travel document instruction packet for participants
  • Onsite Carrousel program manager to assist throughout with logistics
  • Create and produce marketing correspondence, brochures, or email initiatives if required

TECHNOLOGY

TECHNOLOGY

TECHNOLOGY

Our automation tools provide the best approach to your incentive or meeting.

Carrousel utilizes the latest event technology. We keep your participants informed, involved and engaged.

online-travel-registration

ONLINE REGISTRATION

Used for each group travel program, this tool can be completely customized and branded to your event, meeting, conference or travel program.

This process allows you to stay on top of participant registrations and critical information. Upon completion, Carrousel will provide reporting that keeps you organized and informed, allowing you to provide the best service to your guests.

REPORTING

From weekly activity reports to arrival/departure manifests and everything in between. Carrousel provides reporting software that virtually offers hundreds of different types of reports to help you stay on top of your details related to spend, budget, flight information, hotel, and other items.

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travel-event-technology

ONSITE TECHNOLOGY

We have the tools to create and customize your own event application offering your attendees access to real time information related to the event. From schedules, to speaker bios, to breakout sessions, this tool is completely customizable to your event.

Need a bigger splash? Let us arrange and implement a social wall that shows real time tweets, images, or messages using your event hashtag. This is an excellent way to keep the energy high and keep your audience engaged!

MARKETING & COMMUNICATIONS

MARKETING & COMMUNICATIONS

MARKETING & COMMUNICATIONS

Marketing goes hand in hand with our planning process. See what we can do to get the word out.

Our marketing services can help create awareness, interest and motivation for your loyalty rewards program, sales incentive, meeting, conference or event. We have the tools to assist you in the following ways.

travel-event-email-marketing

EMAIL COMMUNICATION

We can help put a communication plan together and create the message for your event that gets your audience excited and informed about the opportunity, keeping in line with your branding.

PROMOTIONAL MATERIALS

We have all the tools available to create the perfect program brochure complete with printing and distribution. Need just a teaser? We can design and deliver postcards, flyers and electronic materials for your participants. Let us create communications that you can mail or email to your audience.

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travel-event-website-design

CUSTOM WEBSITE

Our staff can create a custom-designed program website for you. This can include details about your program, as well as participant registration and activity or meeting choice selection. This is all designed featuring your event objectives and needs.

RECENT PROGRAMS

RECENT PROGRAMS

RECENT PROGRAMS

group-travel-hawaii-lava-ocean

LEGAL EDUCATION CONFERENCE

Big Island, Hawaii

November 2016
184 Participants

travel-event-morocco-market-spices

ASSOCIATION PROGRAM & MEETING

Spain & Morocco

October 2016
135 Participants

CORPORATE EMPLOYEE CLUB

Beijing, Shanghai
and Xian, China

September 2016
20 Participants

travel-xian-china

CORPORATE ANNUAL SALES MEETING

Minneapolis, Minnesota

August 2016
45 Participants

corporate-travel-minneapolis-minnesota
travel-switzerland-poppies-springtime

ASSOCIATION PROGRAM & MEETING

Lake Como and Interlaken, Switzerland

June 2016
120 Participants

travel-event-orlando-rosen-shingle-creek

CORPORATE NATIONAL SALES MEETING

Orlando, Florida

June 2016
400 Participants

CORPORATE SALES MEETING

New York, New York

May 2016
55 Participants

travel-event-new-york-city

STATE BAR ASSOCIATION

Sicily, Italy

April 2016
57 Participants

travel-event-sicily-italy
travel-event-monte-carlo-monaco

CORPORATE PRESIDENT'S CLUB PROGRAM

Monte Carlo, Monaco

January 2016
40 Participants

travel-event-palm-tree-beach

CORPORATE DEALER INCENTIVE

Ocho Rios, Jamaica

January 2016
120 Participants

We provide the expertise, first-hand destination knowledge, and high-touch service levels you deserve from your group travel partner. Our global partnerships and vendor alliances position us as your leader in the industry. Our commitment to service excellence results in long-term relationships with our clients.

MEET OUR GROUP TRAVEL TEAM

group-travel-agent-neal-kraemer

NEAL KRAEMER

President & Owner

Neal has over 25 years of industry experience and oversees all aspects of our group and incentive travel business. Among our many long-time clients, Neal is known as the ultimate travel guru. If Neal is going, they will eagerly follow. He has orchestrated some of the most incredible once-in-a-lifetime experiences — from a reception at the House of Lords in London, to a private palace dinner with the Maharaja of Udaipur, India, to hot-air ballooning over the temples of Bagan in Myanmar. Neal has been very involved in various industry advisory boards over the years, and also manages several Carrousel CRS projects around the world.

nkraemer@carrouseltravel.com

612-798-1452

group-travel-agent-doug-moorhouse

DOUG MOORHOUSE

Director of Marketing & Business Development

Doug has over 30 years of experience in the industry, with specialties in incentive programs, special interest groups and high-end events. He has worldwide connections and has had the privilege of traveling with many prominent individuals, producing large corporate events, and also providing personalized hands-on service. While managing the company marketing initiatives and expanding Carrousel's client base, he enjoys contributing to the overall growth and success of the organization. Doug is heavily involved in the meeting and incentive industry and also serves on the board of SITE Minnesota.

dmoorhouse@carrouseltravel.com

612-798-1439

group-travel-agent-amy-beilke

AMY BEILKE

Account Executive

Amy brings over 25 years of travel experience with her as well as extensive work with corporate sales incentive programs. She has traveled the world and has always had a passion for travel. She also loves hosting events and providing top notch service to her clients.

abeilke@carrouseltravel.com

612-798-1486

group-travel-agent-sara-mooney

SARA KEOMANIVONG MOONEY

Senior Account Director

Sara joined Carrousel Travel in 2000 as an Account Director in our Group, Meetings & Incentive travel department. Her travels, both professional and personal, have brought her to nearly every corner of the world — from Argentina to Zambia. In addition to traveling with our groups, she handles the planning, development and marketing of many programs.

skmooney@carrouseltravel.com

612-798-1428

group-travel-agent-vanessa-merchant-blaisdell

VANESSA MERCHANT BLAISDELL

Senior Account Director

Vanessa is an accomplished travel professional with more than 15 years' experience developing and managing high profile accounts for travel to nearly every part of the world. A tested and successful planner and manager of trips, meetings and events for groups up to 500 participants.

vblaisdell@carrouseltravel.com

612-798-1431

group-travel-agent-kelsey-moorhouse

KELSEY MOORHOUSE

Group Travel Coordinator

Kelsey is new to our team and joins us with previous industry experience. She is our trusted group coordinator and handles every detail up to and including on-site management. She is the backbone of our department and keeps us all in line.

kmoorhouse@carrouseltravel.com

612-798-1443

group-travel-agent-terry-likens

TERRY LIKENS

Air Specialist

Terry has been with Carrousel Travel for 19 years, and in the travel industry for 31 years. Since joining Carrousel, Terry's main focus and expertise is airline ticketing and contract negotiations for our clients. With years of experience, Terry knows the tricks of the trade and how to find the best pricing and flights to suit our client's wants. Some of Terry's clientele include large musical groups, educational study abroad programs, and corporate meetings/incentives, both domestic and international. "The airline industry is constantly changing and is challenging; I like being challenged," says Terry.

tlikens@carrouseltravel.com

612-798-1415

group-travel-agent-sarah-coady

SARAH COADY

Group Program Manager

Sarah has had a love for the travel industry since 1987 and recently joined Carrousel Travel as a Group Program Manager. Sarah works closely with numerous airlines in generating and managing group requests and determining the most cost effective ways to complete a customer's quote. Her attention to details and deadlines is what keeps her on her toes in her position. Sarah ensures that our group programs are ticketed and delivered in a timely fashion, foreseeing potential conflicts with group arrivals and departures and making adjustments or revisions when necessary. Sarah also acts as a liaison to resolve any emerging problems that our customers might endure while en-route, while also providing group operations management for several programs.

scoady@carrouseltravel.com

612-798-1412

Testimonials

I want to congratulate you on the superb staff that you have. They assisted us in coordinating our Annual Sales Meeting this past week, and because of their talents and hard work it was a great success. They went over and above our expectations in making sure that our employees and our guests were supported throughout the meeting. We look forward to the next opportunity to work with your staff and your company.

Bill - Director of Sales

I wanted to thank both of you and your onsite team for the great work at our NSM. You all did a fantastic job managing the complexity of our many breakouts, all the awards distributed, and running our awards night. Your expertise helped everything run smoothly and it all appeared seamless. Thanks so much!

Tammy - Director of Franchise Marketing

Wow! - 450+ passengers in one day. It has to be our one-day largest movement ever to Europe. Nice work on the program and being a resource for us. We can't thank you enough for your service.

It's a perfect partnership!

Jeff - Director of Sales and Operations

After using a different Travel Service for 6 years, we recently made a change and went with Carrousel Travel for our 2017 program. I am happy to say we were so pleased we are in the process of planning our second incentive trip through Carrousel. Customer Service Excellence is our motto at Merrill Distributing, and Amy has more than exceeded any expectations I had. Emails / Phone Calls are answered promptly. Any questions or requests we have are answered quickly. We had MANY last minute concerns and changes this year and Amy handled each one of them professionally and seamlessly. She made herself available via phone/email if needed on the weekend of our trip and had the best follow-up of anyone I have ever dealt with. Top notch service!!

Jolene - Marketing Team Leader

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