Hold + Defer Payment on Paid Seats

DL and UA now allow you to hold a paid seat and defer payment for up to 24 hours.

To access seat maps, type #SEATS in the Smartpoint bar and the seat map will come up on the right hand side. Choose your paid seats and click Apply at the bottom (the seat descriptions have been enhanced with more detail).

Hold and Defer Payment

Payment Screen – Choose Hold Seats and Defer Payment to hold the seats for 24 hours.

Hold and Defer Payment

Hold and Defer Payment

MZ – 1.*BOOKED 1 ITEMS -SEATS HELD – PAYMENT DUE BY 17FEB17 1612 GMT

When you are ready to purchase the seats, re-display the record, and click on Payment and submit.

Once seats are purchased you may look at what was purchased, cost and seat selection by typing:

>*DAS
ADDITIONAL SERVICES
PASSENGER CAMEL/JENIFER
LN SUP DESCRIPTION STAT AMNT CUR FLT DETAIL
01 UA ECONOMY PLUS PD 36.00 USD UA2032 MSPORD

Make sure you pay attention if it says Preferred Seat Qualified Passengers Only – Those seats are reserved for qualified frequent travelers. If you book a seat and your client doesn’t qualify it will be canceled out of the record.